Ecommerce

Ecommerce Operations

Explained below are the Ecommerce procedures, described concisely, for each sector that we provide services for.

Training

  • We have corporate trainers who provide expensive technical and process training according to business objectives.
  • Establishing SOPs to ensure efficiency and efficacy in business processes.

Inventory Management

  • Supervise non-capitalized inventory; develop a cycle counting based on sales projections and count management.
  • Manage inventory by identifying the inventory levels that are most profitable to the flow of Revenue.
  • Our methods are congruent to Materials Requirement Planning Method

Content Management

  • Generate an exhaustive archive of current inventory related content.
  • Plan content strategy recommendations, polished messages, and iterative content marketing.
  • Perform health check on the implemented content, identifying challenges and make significant improvements.

Order Processing

  • Creating a win-win situation between the supplier and our customers with a reliable order processing system in place.
  • Ensure smooth delivery of goods to customers by seamlessly performing the intricate, interdependent steps.
  • Keeping customers abreast with the vital information about the status of order once shipped.

Market Research

  • Methodical market analysis to survey customer preferences along with statistical data to optimize our sales
  • Informed competitive pricing to attain and maintain the buy-box in a product listing
  • Autonomously analyze trends, qualitative data, and competition strategies aimed at increasing competitiveness.

Subscription Management

  • Organizing billing actions as per schedule and providing mid-cycle subscription changes
  • Recording and managing subscription history for all sales.

Dispute Resolution

  • Resolving the payment disputes raised by the customer by providing all the necessary evidence to the bank and the payment gateway

Reporting

  • Creating detailed analytical reports that showcase the WoW , MoM and YoY performance of subscription, e-commerce business and customer performance of subscription, e-commerce business and customer
  • Detail reports showing discrepancies in data across planforms

Data Processing

  • Gathering data from databases, manipulating it and making it ready for further analysis
  • Identifying discrepancies in the data and correcting them for the data analysis team.

REDSHIFT Solutions is a dynamic and innovative company specializing solutions in E-commerce solutions, Chargeback Management, Dispute Resolution and Digital marketing.

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Get in Touch

  • sales@redshiftsolution.com
  • www.redshiftSolution.com